Always Lay Down The Good Bit First

Unless you are a skilled conversationalist where you can turn a point around fast, do not attempt to start talking to someone with a negative point, especially a hard one. There will be very little chance for you to finish your sentence or perhaps in your case, get to the positive bit. Remember, no matter how ‘strong’ a person might appear to be, they are humans after all. So start with the good stuff. Be as gentle and as genuine as you can be when laying down the downside. They will appreciate that, even if they don’t show it. It is just basic manners

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